Mrs Roberts contacted us via our website after being recommended to us by a friend for a quote to replace an old Worcester boiler and seven radiators at her home in Blacon Chester. We gave Mrs Roberts the choice of two boilers that we recommended and she chose the Baxi Platinum boiler as it came with a 10 year warranty and she had read the reviews about it online.
We installed a TF1 Fernox filter to the boiler which collects all the metal particles out of the system (commonly known as sludge) as it has a strong magnet inside and collects this and protects the central heating system from build up. We fitted Trv's (thermostatic radiator valves) to each new radiator we installed and all of the pipework throughout the home needed to be boxed in and new skirting board was put in throughout each room.
Once all the work was complete we registered the boiler for Mrs Roberts and we added her to our annual service database so two weeks prior to the boiler being due a service we will send out a reminder and then book a date and time to suit.